Frequently Asked Questions

Welcome to The Local Tourist! This is a big site, with lots to see and do. Hopefully we can answer any questions you have, but if we don't have yours covered please let us know.

General (6)

The basics on TLT and being a Local Tourist.

The Local Tourist, or TLT as it's affectionately known, is your one-stop-spot for events, things to do, restaurants, nightlife, news, reviews, photos, and videos. You name it, we've got it. We're a business directory, an events calendar, a multi-contributor magazine filled with news from our TLTeam of city experts. We showcase local restaurants with our Chef's Table events, and we introduce you to amazing craft brews with AlphaBeer.

We're for you, and we're also by you.

As a Local Tourist you can add businesses and events and specials and photos and videos and blog posts. You can keep a map of the places you've been and plan an itinerary of where you want to go (coming). You can see your fellow Local Tourists, and soon, connect with them. We like to say we tell people where to go, and with our ratings and reviews, you can tell them where to go, too!

We are your Online Guide for your Offline Life.

We are The Local Tourist.

And so are you.

A Local Tourist is someone who wants to experience the fascination of a tourist while feeling the comfort of the local.

It's You! Well, you once you've registered. Sign up to become a Local Tourist for free and you can:

Whether you're a local or a visitor to Chicago, go ahead and sign up. It's free and relatively painless, we promise.

Yes! All you have to do is look for this: on any business listing and click on it. You'll then be invited to leave a tip about that place, but that's entirely up to you. Once you click on "Add to map" that business will be added to the map on your profile. It's an easy way to show off your "been there, done that".

You must be logged in to use this cool function.

Through our relationship with OpenTable* you can make reservations at many restaurants. Just look for this icon: 

You can save any articles, blog posts, photos, videos and galleries and come back to them any time you want. Just click on this:

Then look for it in My Bookmarks from your My TLT drop down menu under the TLT logo.

You must be logged in to use this cool function.

As you're browsing through The Local Tourist look for the passport symbol:

When you move your mouse over it you'll see "Add to itinerary". Click on it and it will turn gray, like this:

Now when you visit My Itinerary you'll see what you just added.

You must be logged in to use this cool function.

Content (10)

Q & A on business listings, photos, finding stuff you've posted, and more.

Maybe...you can find out by visiting our Search page, browsing our Business Directory, checking our Events section, and searching our Food & Drink Specials.

Just visit our Create Content page and choose what you'd like to add. Our basic listings are free, and we've got incredibly affordable options if you'd like to get more exposure and take advantage of our awesome social media presence.

You've found your listing on TLT. Great! However, your hours have changed, or maybe we don't note that you have a fireplace and are BYOB. No problem - you can add/edit/remove all sorts of information. How? Claim it! Just visit your listing and click on .

Once you claim it we have to make sure it's really yours. We'll be notified that you want that listing and we'll check things out. If it's legit then we'll assign it to you. If not, well...

If the business has been claimed by somebody already you'll see a gray checkmark, like this: . Contact us if you need to switch who owns the listing.

You must be logged in to use this cool function.

Claiming your listing is free and gives you control over the information that's provided on The Local Tourist. You can add photos, change contact information, and include additional categories. You can even upgrade your listing to get premium exposure, unlimited HTML and photos, and social shares on TLT's popular social media accounts.

To claim your listing on The Local Tourist:

  1. Register or Log In
  2. Search for your business on our Claim Listing page.
  3. Click on "Claim This Listing"  on the right side of the page.
  4. We'll confirm your listing within 48 hours and will let you know when it's been transferred to your user account.

If the business/event/special has been claimed by somebody already you won't see "Claim This Listing". Contact us if you need to switch who owns the listing.

My Drafts - if you're logged in, that is!

  1. Visit our Create Gallery page.
  2. Add the gallery name
  3. Click on Choose Files. This will open a dialogue box where you can select your images
  4. Click on Upload
  5. Optionally provide a description and location.
  6. Click on Publish or Save As Draft.
What happens if you need to unpublish a business listing, event listing, blog post, or article (TLTeam only) after you've already scheduled it to go live on a specific date and time?
 
Here's how you do it:
 
That's it!

To schedule when a business listing, event listing, blog post, or article (TLTeam only) is published simply add the date and time you'd like for it to go live under Scheduler options,

If you'd like to add an image within your blog post or Article (TLTeam only) click on the icon that looks like a picture of a mountain. This will open a dialog window where you can upload your picture or browse images that have been previously uploaded.

 

Groups (5)

  1. Visit the Add Group form. You can find this from the My TLT drop-down menu under the logo.
  2. Mouse over Add Content
  3. Click on Add Group
  4. Fill out the form:
    • Choose a name for your group. This can be changed any time you want!
    • Write a brief description about your group
    • Decide whether you want your group to be Public or Private. You can also change this later.
  5. Click Publish or, if you're not ready to go live, Save Draft. You can find your unpublished group later at My Drafts

Visit the group and in the top right of the page click on Request Membership. You will be notified by email if you're approved by the group administrator.

 

 

To find groups that you either own or are members of visit your profile page and click on the tab called "My Groups".

You can get to your profile page in two ways:

  1. Click on My TLT, located right under the logo:
  2. Click on your user name in the upper right corner of the screen:

Once you're viewing your profile, click on "My Groups"

First of all, only Group Administrators can add people. If that's you, you can add people to your group in two ways:

  1. Make them do it! On the right side of your group's page is a link to "Request membership". Any registered user can click on that link and ask to be a member of your group. To approve:
    • Visit your Group Page
    • Click on Group
    • Click on People
    • Select the checkbox next to any person or people who are "Pending" you want to approve
    • From the Operations drop down menu choose Modify Membership Status and click on Execute
    • You'll be taken to a page where you can choose Active, Pending, or Blocked. Choose Active and click Next
    • On the confirmation page click Confirm
      OR
  2. Add them yourself:
    • Visit your Group Page
    • Click on Group
    • Click on Add People
    • Add the user name of the person you want to enter.
    • Leave the "Request message" box blank.
    • Click on Add Users
      Although it says Add Users, you can only add one person at a time
    • The page will refresh and you can add another user.
    • Click on Group in the breadcrumb and you'll see them listed with your users. You can also visit your Group Page and see their pretty face.

Groups are collections of people with similar interests. You can create your very own group about anything you'd like (as long as it's not mean, hateful, pornographic, or anything else that violates our Terms of Service) and invite people to join you.

Get started by visiting our Add Group form.

Do you work with lots of businesses? You might be interested in our TLTrep program. (Don't worry - it's free!)

Xpress Connect (7)

Xpress Connect is our custom program that allows you to manage multiple businesses at a glance.

Xpress Connect is an exciting program that makes it easier to manage and connect businesses on The Local Tourist. More importantly, it makes it easier to promote them. It's designed for people and businesses that represent multiple businesses, like PR companies, restaurant groups and chambers of commerce. It's even beneficial for shopping malls and hotels that have restaurants, spas and shops on site.

With Xpress Connect, you get your own custom group that you create and manage, letting you - or anyone else you choose - see everything that's happening at a glance.

Features:

  • All of your businesses are in one section
  • Quickly see which events and specials have been added to TLT
  • See photos of your businesses added by any user
  • View articles about your businesses by the TLTeam
  • Ability to edit all business listings, no matter who added them
  • Add businesses, events, specials, and photos
  • Post to @thelocaltourist and reach our 19,000+ followers with one click
  • Invite businesses to join your group
  • Grant editorial control to specific users
  • Make your group public or private
  • Custom TLT Media Kit for your businesses on request
  • Discount for all of your businesses on all advertising with TLT

Examples:
PR:
Edible, Ink
Shopping Center:
900 North Michigan Shops

Eligibility

To be eligible for a Xpress Connect account you must be a:

  1. PR company
  2. Restaurant group
  3. Shopping Mall
  4. Chain or franchise
  5. Hotel with other businesses on site
  6. Chamber of Commerce or other business association
  7. Any other entity that represents multiple businesses

Best of all, your Xpress Connect account is free!

It's free! In fact, it saves you money since your participating businesses receive a discount on all advertising.

  1. Visit the Add Group - Businesses form. You can find this from the My TLT drop-down menu under the logo.
    If you don't see this it means you're either not logged in or you have not been approved for our Xpress Connect program. Apply here.
  2. Mouse over Add Content
  3. Click on Add Group - Businesses
  4. Fill out the form:
    • Choose a name for your group. This can be changed any time you want.
      The initial name you choose will determine your group's URL: thelocaltourist.com/group/your-group-name
    • Add a logo
    • Choose what types of businesses will be in your group
    • Add your website, Facebook, and Twitter links
    • Write a brief description about your group
    • Decide whether you want your group to be Public or Private. You can also change this later.
  5. Click Publish or, if you're not ready to go live, Save Draft.
  6. You can find your unpublished group later at My Drafts.
  7. You can find your published group by going to your profile page and clicking on My Groups.
  8. If your group is public you can also find it in the Groups directory.

To find groups that you either own or are members of visit your profile page and click on the tab called "My Groups".

You can get to your profile page in two ways:

  1. Click on My TLT, located right under the logo:
  2. Click on your user name in the upper right corner of the screen:

Once you're viewing your profile, click on "My Groups"

We'll start with the assumption that you've already created a group for businesses and/or are the administrator. Then the first thing you'll want to do is see if your business is already listed on The Local Tourist. You can do this either by searching the entire site, or by visiting our Business Directory and searching only our business listings (the second way's easier).

If it's listed and it's your business (you are the owner or manager) and/or you will be responsible for any updates to the listing:

  • Click on Claim This
    Claim This
  • We will contact you to verify that it is, indeed, your business and then assign the listing to your account.
  • Once you receive notification that the listing has been transferred to you, visit it and click on Edit
  • At the bottom of the listing choose your Group and click on Save
  • This listing will now appear in your group!

If it is listed but it's not your business and you are not responsible for administering the listing, send us an email with the link to the business listing and to the group.

It it's not listed on TLT, add it! While you're adding it you can also add it to any groups that you administer.

First of all, only Group Administrators can add people. If that's you, you can add people to your group in two ways:

  1. Make them do it! On the right side of your group's page is a link to "Request membership". Any registered user can click on that link and ask to be a member of your group. To approve:
    • Visit your Group Page
    • Click on Group
    • Click on People
    • Select the checkbox next to any person or people who are "Pending" you want to approve
    • From the Operations drop down menu choose Modify Membership Status and click on Execute
    • You'll be taken to a page where you can choose Active, Pending, or Blocked. Choose Active and click Next
    • On the confirmation page click Confirm
      OR
  2. Add them yourself:
    • Visit your Group Page
    • Click on Group
    • Click on Add People
    • Add the user name of the person you want to enter.
    • Leave the "Request message" box blank.
    • Click on Add Users
      Although it says Add Users, you can only add one person at a time
    • The page will refresh and you can add another user.
    • Click on Group in the breadcrumb and you'll see them listed with your users. You can also visit your Group Page and see their pretty face.

One of the great things about Groups for Businesses is that you'll see all events at your businesses, no matter who posted them on The Local Tourist. If the person who created that event is not in your group, though, you won't be able to make any changes to it.

To fix that, email us with a link to the event and a link to your group. We will get in touch to confirm that you should be able to make changes.

If the person who added that particular event will be adding more, add them to your group!

TLTeam (5)

Our TLTeam keeps you in the know.

The TLTeam is our group of people in the know! They keep you informed on what to do, where to go, and people to meet.

What happens if you need to unpublish a business listing, event listing, blog post, or article (TLTeam only) after you've already scheduled it to go live on a specific date and time?
 
Here's how you do it:
 
That's it!

To schedule when a business listing, event listing, blog post, or article (TLTeam only) is published simply add the date and time you'd like for it to go live under Scheduler options,

If you'd like to add an image within your blog post or Article (TLTeam only) click on the icon that looks like a picture of a mountain. This will open a dialog window where you can upload your picture or browse images that have been previously uploaded.